Careers at Nationwide Medical, Inc.

We’re passionate about going the extra mile for our patients. By applying, you are taking the first step to making an impact in the lives of people who need our help.

WHO SHOULD APPLY

Do you represent Nationwide Medical, Inc.’s values?

You are solutions-oriented and deliver results.

You like to take initiative and embrace change.

You do the right thing.

You have a positive energy and a desire to help others.

If this describes you, we encourage you to apply today!

CURRENT OPENINGS

Respiratory Therapist (Full-Time) 

We have a fantastic opportunity for a Respiratory Therapist who wants to join our team in our Agoura Hills office (this position is not remote).

 

Responsibilities

  • Handle sleep coach calls, providing resolution, customer and patient care

  • Assist field Respiratory Therapists with clinical care questions and/or patient issues

  • Handle inbound and outbound calls from patients to assist in resolving mask and machine issues/technical problems

  • Perform needed compliance follow-up calls and exercise patient resolution management

  • Process machine modem downloads

  • Review data obtained from compliance software, analyzing patient hours of usage based on private insurance requirements, making recommendations to resolve any issues

  • Serve as “after-hours on-call tech” for patient calls as part of Clinical Care team rotation

  • Deliver equipment and setup patients as needed

  • Provide customer service to walk-in patients, assisting with mask fitting, machine trouble-shooting, machine set-up, etc.

  • Maintain pull-through of compliance metrics established by executive management

  • Perform quality control of patient accounts throughout compliance process to ensure timely contact and adherence to compliance, including but not limited to monitoring phone calls and identifying accounts that are not adhering to process

  • Responsible for training new off-site staff

  • Other duties as assigned

Qualifications

  • Current RT license

  • Previous experience in DME industry or equivalent industry setting, with familiarity regarding HIPAA regulations and patient privacy compliance

  • Demonstrated attention to detail and follow up

  • Excellent customer service skills

  • Ability to communicate clearly both verbally and in writing

  • Working knowledge of MS Office Suite

  • Ability to work independently and as part of a team

  • Ability to sit and talk on phone for 8-hour shift

FUTURE OPENINGS

We’re always on the lookout for candidates, who are committed to excellence, and care about helping patients. If you are interested in applying for a position not currently open or listed, we would still like to hear from you!

Apply below or send your cover letter and resume to careers@nationwidemedical.com, and let us know why you would be a great addition to our company.

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Nationwide Medical, Inc. has earned HQAA Accreditation.

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