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Respiratory Therapist

Full Time

Calabasas, CA

We have a terrific opportunity for a Respiratory Therapist who wants to join our team in our Calabasas office (this position is not remote).


  • Handle sleep coach calls, providing resolution, and patient care

  • Assist field Respiratory Therapists with clinical care questions and/or patient issues

  • Handle inbound and outbound calls from patients to assist in resolving mask and machine issues/technical problems

  • Perform needed compliance follow-up calls and exercise patient resolution management

  • Process machine modem downloads 

  • Review data obtained from compliance software, analyzing patient hours of usage based on private insurance requirements, making recommendations to resolve any issues

  • Serve as “after-hours on-call tech” for patient calls as part of Clinical Care team rotation

  • Deliver equipment and setup patients as needed

  • Set up discharge patients on NIV equipment as needed

  • Provide customer service to walk-in patients, assisting with mask fitting, machine troubleshooting, machine set-up, etc.

  • Other duties as assigned


  • Current RT license 

  • Previous experience in DME industry or equivalent industry setting, with familiarity regarding HIPAA regulations and patient privacy compliance

  • Competent in PAP, Oxygen and NIV therapy and instruction to patients

  • Demonstrated attention to detail and follow up

  • Excellent customer service skills

  • Ability to communicate clearly both verbally and in writing

  • Working knowledge of MS Office Suite 

  • Ability to work flexible schedule (on-call and weekends may be required)

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