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Medicare Patients

We service all Medicare Patients. By guiding you through your compliance period and making sure you get your supplies when you need them, Nationwide Medical guarantees industry leading care for all Medicare patients. Learn more here about how we can help you with your CPAP Therapy below: 

What we do for Medicare Patients

I want to start my CPAP Therapy

I need new CPAP Supplies

What we do for Medicare Patients


We contact you every 90 days to ensure your compliance

Our Clinical Care team will monitor your CPAP machine through its modem or smart card to ensure you are compliant in its use. We will help you learn how to use the machine so that you comply with Medicare's rules and don't lose the benefit of Medicare coverage. If you are not compliant, we will work with you so that Medicare continues to cover your therapy. 


We make sure you get your CPAP supplies when you need them

Our Patient Relation Specialists always look after your account and will contact you when you are due for supplies per Medicare guidelines. 

I want to start my CPAP Therapy

  1. See your doctor about your sleep related problems to see if sleep apnea therapy is right for you.

  2. Get a sleep study if your doctor deems that you might benefit from CPAP therapy.

    • After the sleep study, your doctor will review the results and write a prescription for a CPAP therapy device if the study shows you suffer from sleep apnea.

  3. Have your doctor send us a copy of your related medical records and the sleep study results.

    • ​Have your doctor fax us documentation at 818-338-3501.

    • If the documents submitted meet Medicare's requirements, we will let you know and continue getting you set up with your new machine and supplies.

  4. Make sure to use your device 4 hours a night.

    • ​Medicare requires all new CPAP therapy patients to use their newly acquired CPAP machine for at least 4 hours a night.

    • This is called the "compliance period." 

    • Failure to pass the compliance period will result in Medicare not paying for your new machine. 

  5. Follow up with your doctor within the 90 day compliance period.

    • ​Before the 90-day period is over, you must revisit your doctor to discuss how your new CPAP therapy is going.

    • After the appointment, the doctor will determine if the therapy is beneficial for your health and will need to send us the appropriate documentation.

I need new CPAP Supplies

  1. See your doctor.

    • Medicare requires that you have seen your doctor within the past 12 months

    • Your doctor should document in your records your ongoing OSA diagnosis and the need to continue CPAP therapy.

  2. Get a new prescription for your CPAP supplies.

    • Ask your doctor for a prescription for all of your CPAP supplies.​

  3. Have your doctor send us your CPAP supply prescription and ALL of your previous medical records, which include:

    • ​Your medical records from the first time you talked to your doctor about your sleep issues

    • Your most recent sleep study results

    • Your compliance download from your 90-day trial period

    • Your medical records from your doctor visit that was within your 90-day trial period 

  4. Provide us with the make, model, purchase date and your insurance at the time of purchase. 

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