Who We Help: Patients

Respiratory Care That Puts You First

Complete CPAP and Bi-level therapy with personalized equipment selection, advanced fitting technology, and ongoing support from our respiratory specialists.

Every Patient’s Journey is Unique

We serve patients at every stage of their respiratory health journey, from those just diagnosed with sleep apnea to individuals managing complex ventilation needs. Our personalized approach ensures you get exactly the care and support you need.

Newly Diagnosed Patients

Starting your sleep therapy journey? We specialize in making your first experience with respiratory therapy comfortable and successful.

Complex Care Patients

Managing conditions requiring specialized equipment like Bi-level therapy, oxygen, or ventilation? Our clinical experts are here to support you.

Experienced Patients

Already using CPAP or other equipment but want better results? We can help optimize your therapy and improve your outcomes.

Active Lifestyle Patients

Need therapy that fits your busy life? We offer flexible options that move with your work, travel, and family commitments.

What to Expect - Your Journey to Better Sleep

Getting Started

We begin with quick insurance verification and a discussion of your needs. You’ll choose your preferred setup option – in-home visits with our respiratory therapists or virtual appointments via video call. Equipment is delivered directly to your home before your appointment.

First Week Support

Expect a follow-up call within 24-48 hours to check your progress. Our team provides initial adjustment guidance, quick troubleshooting if needed, and ongoing encouragement during your adaptation period.

Your Setup Experience

Licensed respiratory therapists provide comprehensive training using a Mask Fit facial scanning technology for perfect mask selection. Whether in-home or virtual, you’ll receive hands-on equipment education, troubleshooting guidance, and first-night success planning.

Ongoing Partnership

Regular check-ins help optimize your therapy with equipment adjustments as needed. We provide automatic resupply reminders, easy reordering, and 24/7 support whenever you need help or have questions.

Insurance & Coverage - We Make It Simple

What’s Covered

Most insurance plans cover respiratory therapy equipment and services. Coverage typically includes CPAP, Bi-level, and oxygen equipment, masks and supplies, initial setup and training, ongoing support, and equipment maintenance.

Thousands of Insurance Providers

We work with thousands of insurance providers nationwide, including Medicare and Medicaid. Our experienced team assists with appeals if claims are denied and provides ongoing coordination to maximize your benefits throughout your care.

Our Process

We verify your benefits and provide clear cost estimates before any service begins. Our team handles all prior authorizations and bills your insurance directly. You’re only responsible for your copay or deductible amount, which we discuss upfront.

Success Stories: Real Patients. Real Results.

SMOOTH PROCESS

“There was no hassle, no confusion, and everything went smoothly in ordering the supplies.”

— Tiffani C.

EXPERT SUPPORT

“The service representatives are very knowledgeable and have always been very helpful providing the proper supplies needed.”

— Harry K.

PROACTIVE CARE

“I LOVE that they call me when I need a resupply.”

— Joshua F.

EXCELLENT SERVICE

"Your team is efficient, on time, and works hand-in-hand with my insurance. Who could ask for more!"

— Peter A.

FRIENDLY EXPERIENCE

"Everyone has been friendly and super helpful."

— Michelle B.

CONVENIENT CARE

"Easy and convenient."

— Edith W.

Frequently Asked Questions

How do I know if Nationwide Medical is right for me?

If you value personalized care, want choices in how you receive support, and need respiratory specialists who understand your condition, we’re here to help. We serve patients with all types of respiratory needs nationwide.

How quickly can I get started?

We work to get you started as quickly as possible. Contact us at 1-877-307-2727 and our team will coordinate your setup based on equipment availability and your schedule preferences.

What’s the difference between in-home and virtual setup?

Both provide the same expert education and support. In-home setup includes hands-on assistance in your bedroom, while virtual setup uses video calls and smartphone-based tools. Both include the Mask Fit technology for optimal mask selection.

Will my insurance cover everything?

Coverage varies by plan, but most insurance covers respiratory therapy equipment and services. We verify your specific benefits before service and provide clear cost estimates so you know what to expect.

What if my equipment breaks or needs repair?

We provide ongoing support for all equipment issues. Contact our support team and we’ll work to resolve the issue quickly, including replacement equipment when needed.

Can you work with my doctor?

Absolutely! We coordinate with your sleep specialist, pulmonologist, or primary care provider to ensure comprehensive care and can share your therapy data with your healthcare team.

How do I reorder supplies?

You can reorder by phone or by visiting our Patient Portal. We send reminders when it’s time to replace items like masks, filters, and tubing.

Ready to Start Your Journey to Better Sleep?

Our respiratory specialists are here to help you succeed with therapy.