NEW

As a Referral Coordinator…

You will be the enthusiastic voice who will assist our inside and outside sales representatives, and their corresponding sleep apnea referral partners. The ideal candidate is a highly motivated, problem-solving, customer service extraordinaire.

​

We’ve Got You Covered

Full-time employees are eligible for comprehensive health plans (including no-cost options), paid time off, and 7 paid holidays.

 

More Reasons to Join the Team

Promotion from within, CalSavers retirement plan, friendly and upbeat atmosphere, Employee of the Month awards, employee referral bonus program, and more.

 

Hours: 8:30 a.m. to 5:00 p.m., Monday through Friday

​

Job Location: Calabasas, CA (In-Office)

What You’ll Do:

​

• Act as the liaison between patients and referral partners; referral partners and sales reps; other internal departments, if necessary

• Conduct frequent calls and emails with referral sources to ensure receipt of medical records and patient information needed for intake file completion

• Maintain positive relationship and secure dedication in our follow-up care program with referral partners

• Assist referral sources with order management and processing for new accounts through systems database

• Manage multiple computer databases for documenting patient/referral information

• Deliver timely and accurate information to referral partners via phone, email, and/or reporting

• Achieve daily, weekly, and monthly targets

• Provide high level customer service in a fun and competitive environment

• Other duties as assigned

​

How You’ll Stand Out:

​

• Strong customer-service oriented phone presence

• Excellent written communication skills required

• Ability to work in a fast-paced environment, troubleshooting issues with a high sense of urgency

• Proficiency with a computer and working knowledge of Microsoft Office applications

• Healthcare/DME experience helpful, but not required

• Knowledge of Brightree is a plus!

• High school graduate or GED required

​​

Compensation: $22.00-$25.00/hour

We are an equal opportunity employer committed to providing a diverse environment.

We are an equal opportunity employer committed to providing a diverse environment. This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.