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Respiratory Therapist

 Full or Part Time

Calabasas, CA

We have a terrific opportunity for a Respiratory Therapist who wants to join our team in our Calabasas office (this position is not remote).

What You’ll Do:

  • Handle sleep coach calls, providing resolution, and patient care

  • Assist field Respiratory Therapists with clinical care questions and/or patient issues

  • Handle inbound and outbound calls from patients to assist in resolving mask and machine issues/technical problems

  • Perform needed compliance follow-up calls and exercise patient resolution management

  • Process machine modem downloads

  • Review data obtained from compliance software, analyzing patient hours of usage based on private insurance requirements, making recommendations to resolve any issues

  • Serve as “after-hours on-call tech” for patient calls as part of Clinical Care team rotation

  • Deliver equipment and setup patients as needed

  • Set up discharge patients on NIV equipment as needed

  • Provide customer service to walk-in patients, assisting with mask fitting, machine troubleshooting, machine set-up, etc.

How You’ll Stand Out:

  • Current RT license

  • Previous experience in DME industry or equivalent industry setting, with familiarity regarding HIPAA regulations and patient privacy compliance

  • Competent in PAP, Oxygen and NIV therapy and instruction to patients

  • Demonstrated attention to detail and follow up

  • Excellent customer service skills

  • Ability to communicate clearly both verbally and in writing

  • Working knowledge of MS Office Suite

  • Ability to work flexible schedule (on-call and weekends may be required)

  • Ability to sit and talk on phone for 8-hour shift

  • Ability to lift 35 pounds

  • Must possess a valid and current driver’s license and auto insurance 

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