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Patient Relations Representative

       Full Time

Calabasas, CA

We have a terrific opportunity for a Patient Relations Representative who wants to join our team in our Calabasas, CA (this position is not remote).

Don’t have the experience? Don’t worry. 
We’ll put you through a hands-on training course to get you the knowledge you need to succeed. 

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We’ve Got You Covered
Full-time employees are eligible for comprehensive health plans (including no-cost options), paid time off, and 7 paid holidays.

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More Reasons to Join the Team
Promotion from within, CalSavers retirement plan, friendly and upbeat atmosphere, Employee of the Month awards, employee referral bonus program, and more.

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Hours: 8:00 a.m. to 4:30 p.m., Monday through Friday

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Job Location: Calabasas, CA (In-Office)

What You’ll Do:

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  • Maintain high volume of outbound calls and prioritization of leads

  • Manage multiple computer databases for documenting patient information

  • Initiate phone calls to current patient population to replenish supplies

  • Confirm or capture patient demographics, insurance, equipment and/or physician information

  • Deliver timely and accurate information regarding insurance eligibility and coverage

  • Act as the liaison between the patient and other departments, if necessary

  • Provide high level customer service in a fast-paced environment

  • Other duties as assigned

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How You’ll Stand Out:

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  • 2-3 years of customer service experience 

  • Excellent telephone and written communication skills required

  • Ability to work in a fast-paced environment

  • Proficiency with a computer and working knowledge of Microsoft Office applications

  • High school graduate or GED required

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Compensation: $20.00-$22.00/hour


We are an equal opportunity employer committed to providing a diverse environment.


We are an equal opportunity employer committed to providing a diverse environment. This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.

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